PRIVACY POLICY

Last updated February 01, 2025

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service, and tells you about your privacy rights and how the law protects you. We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

INTERPRETATION AND DEFINITIONS

Interpretation

Words with initial capital letters have meanings defined under the following conditions. The following definitions shall have the same meaning whether they appear in singular or in plural.

Definitions

Account means a unique account created for you to access our Service or parts of our Service.

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Books Now Limited, 50 Princes Street, Ipswich, IP1 1RJ, United Kingdom.

Cookies are small files placed on your device by a website, containing details of your browsing history among other uses.

Country refers to the United Kingdom.

Device means any device that can access the Service such as a computer, mobile phone, or tablet.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the Website.

Service Provider means any natural or legal person who processes data on behalf of the Company, including third parties engaged to facilitate the Service, perform services related to the Service, or assist the Company in analyzing how the Service is used.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, duration of a page visit).

Website refers to Books Now, accessible from www.booksnow.org.

You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

COLLECTING AND USING YOUR PERSONAL DATA

Types of Data Collected

Personal Data. While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to: first and last name; billing/shipping address; postcode; city; email address; and phone number.

Usage Data. Usage Data is collected automatically when using the Service. Usage Data may include your device’s IP address, browser type and version, the pages you visit, the time and date of your visit, time spent on pages, unique device identifiers, and other diagnostic data. When you access the Service via a mobile device, this may include device type, unique device ID, IP address, operating system, and mobile browser type.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies (such as beacons, tags, and scripts) to track activity on our Service and store certain information to improve and analyze our Service.

Cookies or Browser Cookies. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. If you do not accept Cookies, some parts of the Service may not function.
Flash Cookies. Certain features may use local stored objects (Flash Cookies) to collect and store information about your preferences or activity on our Service. Flash Cookies are not managed by the same settings used for browser Cookies.
Web Beacons. Certain sections of our Service and emails may contain web beacons (clear gifs, pixel tags) to count users who have visited pages or opened an email and for related statistics.

Cookies can be “Persistent” or “Session” Cookies. We use both Session and Persistent Cookies for purposes including authentication, remembering preferences, and detecting fraud. For more information about the cookies we use and your choices, please see our Cookies Policy (if available) or the Cookies section of this Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including monitoring usage.
To manage your Account and provide registered-user functionality.
For the performance of a contract for products, items, or services you purchase.
To contact you by email, phone, SMS, or app notifications regarding updates or informative communications related to the Service, including security updates.
To provide you with offers and information about goods or services similar to those you have purchased or enquired about, unless you opt out.
To manage your requests to us (support, returns, exchanges).
For business transfers (e.g., merger, acquisition, or asset sale).
For other purposes such as data analysis, usage trend identification, and Service improvement.

Identity Verification (KYC/AML)

For high-value orders or where required by law, we may verify your identity using a third-party identity verification provider. This may involve collecting images of identity documents and biometric data (e.g., liveness/selfie checks) solely for verification purposes and fraud prevention.

Sharing Your Personal Information

We may share your information:

With Service Providers to monitor and analyze the use of our Service, process payments, perform identity checks, deliver orders, or contact you.
For business transfers in connection with a merger, sale, financing, or acquisition.
With Affiliates that are required to honor this Privacy Policy.
With business partners to offer certain products, services, or promotions.
With other users when you share information publicly.
With your consent for any other purpose you authorize.

Retention of Your Personal Data

We retain Personal Data only as long as necessary for the purposes set out in this Policy, to comply with legal obligations, resolve disputes, and enforce agreements. Usage Data is generally retained for a shorter period unless required for security, functionality improvement, or legal obligations.

Transfer of Your Personal Data

Your information may be processed at our operating offices and in other locations where parties involved in the processing are located. This means your information may be transferred to—and maintained on—computers outside your region where data protection laws may differ. We take reasonable steps to ensure your data is treated securely and in accordance with this Policy, and no transfer takes place unless adequate controls are in place.

Disclosure of Your Personal Data

Business Transactions. If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement. Under certain circumstances, we may be required to disclose your Personal Data if required by law or in response to valid requests by public authorities.

Other Legal Requirements. We may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing, protect the personal safety of users or the public, or protect against legal liability.

Security of Your Personal Data

We use commercially acceptable means to protect your Personal Data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

CHILDREN’S PRIVACY

Our Service is not directed to anyone under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and become aware that your child has provided us with Personal Data, please contact us so we can delete it. Where consent is required by law, we may require parental consent before collecting and using such information.

LINKS TO OTHER WEBSITES

Our Service may contain links to other websites not operated by us. If you click a third-party link, you will be directed to that site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party sites or services.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will post the new Privacy Policy on this page and update the “Last updated” date above. Where appropriate, we will notify you by email or a prominent notice on the Service before changes take effect.

CONTACT US

If you have any questions about this Privacy Policy, you can contact us:
By email: admin@booksnow.org
By post: Books Now Limited, 50 Princes Street, Ipswich, IP1 1RJ, United Kingdom

Privacy Policy